Computer Repair Tech

This page contains snippets of info, hints, and tips I have sent out to staff via email over the past few years. Some of these are in a format of questions from different users—I have put these questions in an indented, italicized Block Quote format to differentiate the text from my responses and explanations.

Computer Health

Links to numerous articles, links to web sites and available software, advise and warnings about combating virus and SPAM infections/attacks

Software Settings

Links to numerous tips, articles, links to web sites about changing different software settings in Office products, the Novell Netware software, and Windows operating system.

CERT Articles

Here are a series of articles on computer and personal safety on surviving in our cyberworld. These are primarily from CERT (US Computer Emergency Readiness Team) a division of the Department of Homeland Security.

How to ask questions

I'm providing a link to a fantastic article/FAQ of the right way of asking for computer-related help on the Internet -- this should be required reading in ALL computer classes. Check this out -- "How to Ask Questions The Smart Way" by renowned hacker and open source advocate, Eric S. Raymond.

Mouse Hints & Tips

This page provides info about mouse problems, cleaning, tips.

Printer Hints and HowTo Articles

This page provides info about problems, cleaning, tips for laser printers and ink jet printers—a work in progress.